TERMS AND CONDITIONS
I. Basic provisions
The following terms and conditions apply to purchases on the website available at www.ereley.cz and define and specify the rights and obligations of the seller (supplier, operator) and buyer (customer).
By placing an order, the buyer confirms that he has familiarized himself with these terms and conditions and accepts them without reservation; if it is a consumer, the buyer also confirms that he has familiarized himself with the "Instruction of the buyer - consumer on the right to withdraw from the contract concluded by a distance method" and the form for such withdrawal from the contract.
The seller (supplier) and operator of the website www.ereley.cz is Lukáš Réda, ID: 03507645, Májová 104/31, 350 02 Cheb. The sales center (office) of the seller is located at Májová 104/31, 350 02 Cheb. Telephone numbers as well as more detailed and regularly updated contact information are located in the "Contact" section on the above-mentioned website of the seller.
All contractual relations between the seller and the buyer are governed by the valid legal order of the Czech Republic.
If the contracting party (buyer) is a consumer, the relations governed by these terms and conditions are not regulated by the relevant provisions of Act No. 89/2012 Coll., Civil Code, as amended (hereinafter also referred to as the "Act"), including the provisions on obligations from contracts concluded with by the consumer (§ 1810 of the Civil Code et seq.) and Act No. 634/1992 Coll., on consumer protection, as amended.
If the contracting party (buyer) is an entrepreneur, the relations are governed by these business terms and conditions not regulated by the relevant provisions of Act No. 89/2012 Coll., Civil Code, as amended (hereinafter also referred to as "o. z."). The provisions of these terms and conditions, where the buyer is designated as a consumer (e.g. buyer - consumer, consumer) or indicated by the title of the relevant section so that they apply only to the buyer - consumer, do not apply to relationships where the contracting party (buyer) is an entrepreneur .
If a framework written purchase contract has been concluded between the buyer and the seller, the electronic order is considered a draft purchase contract (offer) according to the framework purchase contract, and the subsequently concluded partial purchase contract further specifies and concretizes this framework purchase contract; the provisions of the framework purchase agreement take precedence over these terms and conditions.
II. Definition of some terms
The seller (supplier) is Lukáš Réda, as specified in Article I of the terms and conditions. When concluding and fulfilling the contract, the seller acts within the scope of his business, i.e. entrepreneurial activity.
A buyer - an entrepreneur is a person who, when concluding and fulfilling the contract, acts as part of his business or other business activity or as part of the independent exercise of his profession.
Buyer - consumer (hereinafter also referred to as "consumer") is a person who, when concluding and fulfilling the contract, acts outside the scope of his business or other business activity or outside the scope of independent performance of his profession.
A consumer contract is a purchase contract, a work contract, or another contract, if the contracting parties are the consumer on the one hand and the seller (supplier) on the other.
Means of distance communication are means of communication that make it possible to conclude a contract without the simultaneous physical presence of the contracting parties. Means of remote communication means in particular the public communication network the Internet, through which the online store (e-shop) located at the address is available, as well as unaddressed print, addressed print, type letter, print advertisement with order form, catalog, telephone with (human) operator, telephone without (human) operator (automated pager, audio text), radio, videophone (telephone with screen), videotext (microcomputer and television screen), e-mail, fax machine, television (television shopping, teleshopping).
III. A conclusion of the contract
The buyer´s order is a draft purchase contract (offer). A condition for the validity of an electronic order is the proper filling in of all data and requirements prescribed by the form.
A formal automated confirmation of the consumer´s order by the seller (according to § 1827 paragraph 1 of the Civil Code) is not an acceptance of the draft contract by the seller.
The purchase contract is created by binding confirmation of the order (acceptance of the offer) by the seller. In the event that the purchase contract is not created for any reason according to the previous sentence, the purchase contract is created by the delivery of the goods itself.
Depending on the nature of the transaction (quantity of goods, price, transportation costs, etc.), the seller is entitled to request the authorization of the order from the buyer in a suitable way, e.g. by telephone or in writing. If the buyer refuses to perform the authorization or does not perform it without unnecessary delay, the order is considered invalid and the contract not concluded.
The individual steps of a technical nature that lead to the conclusion of the contract are clear from the ordering process, and the buyer has the opportunity to check the entered data and correct any errors before confirming the dispatch (submitting) of the order.
The order can be placed and the contract concluded in the Czech language.
The concluded contract will be stored on the server of the seller or of third parties who provide this service for the seller; the seller will make the contract available to the consumer upon request.
The buyer´s costs for the use of remote communication means do not differ from the basic rate - costs according to the conditions of the buyer´s operator; the seller does not charge any additional fees.
These terms and conditions are published on the website of the seller, the web address of your e-shop; their archiving and reproduction by the buyer is possible.
IV. Revocation of the draft contract ("cancellation of the order") and withdrawal from the contract
The buyer can cancel the placed order (i.e. withdraw the contract proposal) until the binding confirmation of the order (acceptance of the contract proposal) by the seller.
The seller´s right not to accept the buyer´s order is reserved, if the goods in question have ceased to be produced, delivered or the price of the supplier from whom the seller purchases the goods has increased. For the same reasons, the seller can withdraw from the contract if the contract has already been concluded, if the buyer does not accept the proposal to change the contract consisting in the delivery of other goods or an increase in the price.
Furthermore, the seller reserves the right not to accept the buyer´s order if there is an obvious error in the product catalog on the seller´s website regarding the price, description, parameters or form (image) of the goods, while such error was or must have been obvious to the average buyer, especially in the context of other data provided about the goods by the seller. For the same reasons, the seller can withdraw from the contract, if the contract has already been concluded, if the buyer does not accept the proposal to change the contract consisting in stating the correct price, description, parameters or form (image) of the goods
In accordance with § 1829 of the Civil Code, the consumer has the right to withdraw from the contract concluded using means of communication at a distance (i.e. remotely) without giving a reason and without any penalty within 14 days of receiving the goods.
Except in cases where withdrawal from the contract is expressly agreed upon, the consumer cannot withdraw according to § 1837 of the Civil Code from contracts concluded using means of distance communication:
- about the provision of services, if they were fulfilled with his prior express consent before the expiration of the period for withdrawal from the contract and the seller informed the consumer before concluding the contract that in such a case he does not have the right to withdraw from the contract,
- about the delivery of goods that have been modified according to the wishes of the consumer or for his person,
- about the delivery of perishable goods, as well as goods that have been irretrievably mixed with other goods after delivery,
- about repair or maintenance carried out at the place designated by the consumer at his request; however, this does not apply in the event of subsequent repairs other than requested or delivery of spare parts other than requested,
- about the delivery of goods in closed packaging, which the consumer has removed from the packaging and for hygienic reasons it is not possible to return it,
- about the delivery of an audio or video recording or a computer program, if it has violated their original packaging,
- about the delivery of newspapers, periodicals or magazines,
- about the delivery of digital content, if it was not delivered on a physical medium and was delivered with the prior express consent of the consumer before the expiry of the withdrawal period and the seller informed the consumer before concluding the contract that in such case he does not have the right to withdraw from the contract.
The conditions and procedures for exercising the consumer´s right to withdraw from a contract concluded using remote communication means are as follows (in detail, they are presented separately in the "Instructions for the buyer - consumer on the right to withdraw from the contract concluded remotely", which is available for download on the seller´s website website of your e-shop):
It is necessary to make a declaration of will to the seller, which will express the consumer´s decision to withdraw from a specifically specified contract. For this, the consumer can use the form for withdrawing from the contract, which the consumer has the opportunity to familiarize himself with before concluding the contract and which is available for download on the website of the seller, the website of your e-shop.
The consumer´s withdrawal from the contract must be sent to the seller no later than the last day of the deadline.
If the consumer withdraws from the contract, sends or hands over to the seller without undue delay, at the latest within fourteen days from the withdrawal from the contract, the goods received from him, the seller will return to him without undue delay, at the latest within fourteen days from the withdrawal from the contract, all funds including the cost of delivery which he received from him under the contract in the same manner. The seller will return the money received to the consumer in another way only if the consumer has agreed to it and if it does not incur additional costs.
If the consumer has chosen a method other than the cheapest method of delivery of the goods offered by the entrepreneur, the seller will refund the cost of delivery of the goods to the consumer in the amount corresponding to the cheapest method of delivery of the goods offered.
If it is a contract concluded through a means of distance communication, the consumer will bear the costs of returning the goods even if these goods cannot be returned by the usual postal route due to their nature.
If the consumer withdraws from the purchase contract, the seller is not obliged to return the received funds to the consumer before the consumer hands over the goods to him or proves that he has sent the goods to the seller.
V. Price and Payment Terms
The seller reserves the right to change prices even without prior notice.
If the valid price of the goods is the same or lower than the price stated in the buyer´s order, the goods are delivered to the buyer at the price stated in the order.
If the valid price of the goods is higher than the price stated in the buyer´s order, the seller shall inform the buyer of this fact without undue delay. The buyer can accept the new price or refuse the delivery of the goods.
The purchase price is considered paid when the entire amount for a separate part of the delivery is credited to the seller´s current account or when the entire amount is paid in cash at the seller´s cash desk.
Before delivery of the goods, the seller is entitled to demand an advance payment ("advance payment") from the buyer, in the amount of up to 100% of the price of the goods inclusive.
The currently accepted payment methods are listed in the order form when entering data for ordering goods; the seller accepts payment in cash at the store, by transfer from the buyer´s account to the seller´s account, cash on delivery payment - cash on delivery of the goods. Payment for payment by transfer from the account is governed by the price list of the buyer´s bank for sending the payment, the seller does not charge special fees for this method of payment. When paying cash on delivery, the fee for this service is governed by the current price list of the transport company.
Acceptance of the goods by the buyer is generally only possible after full payment; otherwise, the seller reserves ownership of the goods until full payment of the purchase price.
The price of the goods does not include the cost of transport (postage, express delivery, etc.), the method of transport is chosen by the buyer based on his choice in the order form, the current methods of transport are listed in the order form when entering data for ordering goods.
The price of the goods does not include the price for the installation of the goods (professional assembly, etc.).
VI. Terms of delivery
Depending on the operating capacity and availability of the goods, the delivery time is usually within seven working days from the conclusion of the purchase contract (binding confirmation of the order by the seller). If the goods are delivered via a transport service, three working days must be added to this period.
The delivery period is extended proportionately to the circumstances if the delay is caused by force majeure or circumstances beyond the fault of the seller; however, if the seller is unable to deliver or hand over the goods for transport to the transport service within eight weeks, the contract is canceled before the beginning and the seller will return to the buyer the funds provided for the order in question without undue delay.
If the goods are not in stock, depending on the type of product, the delivery time varies between three and eight weeks. Therefore, if it is an important order for the buyer, when he might not be interested in the delivery of the goods later than within a maximum of ten days, he must communicate this to the seller at the same time as the order. The seller will then inform such buyer of the expected delivery date within seven days, and if this date is unacceptable to the buyer, the seller will offer him another comparable product. If the buyer is not interested in any of the performance in the previous sentence, he is entitled to cancel the order or withdraw from the contract.
If the seller is to send the item, he will hand over the item to the buyer by handing it over to the first carrier for transport for the buyer and enable the buyer to exercise the rights from the transport contract against the carrier.
If the buyer is a consumer, the provisions of the previous sentence shall apply only if the carrier has designated the buyer without being offered by the seller. Otherwise, the item is handed over to the buyer when the carrier hands it over to him.
The buyer determines the place of delivery by his choice in the order form.
The transport of the goods (delivery method) is provided by the seller based on the choice of the buyer in the order form, through the transport companies with which you cooperate. The current amount of fees is governed by the price list issued by the mentioned transport services.
If the buyer has chosen personal collection at the seller´s store, he is obliged to collect the goods there.
The delivery does not include the installation (professional assembly, etc.) of the goods, unless otherwise agreed with the buyer.
The shipment of goods also contains a tax document (invoice).
The buyer is obliged to properly accept the goods from the carrier. However, if defects are found, especially damaged packaging, a smaller number of packages, etc., the buyer is advised not to accept the goods from the carrier and to report the reasons to the carrier. If the buyer accepts the shipment due to the above-mentioned defects, he is obliged to report any defects to the carrier immediately.
It is recommended that the buyer inspect the goods immediately after receiving them.
In the case of a buyer - an entrepreneur, the buyer is obliged to inspect the goods, if possible, as soon as possible after the risk of damage to the goods has passed and to make sure of the properties and quantity.
VII. Seller´s responsibility for defects and warranty conditions
If the buyer is an entrepreneur:
The thing has defects if the goods are not in the agreed quantity, quality and design. If the quality and execution are not agreed, the seller fulfills in the quality and execution suitable for the purpose evident from the contract; otherwise usual for the purpose.
The buyer´s right from defective performance is based on a defect that the item has when the risk of damage passes to the buyer, even if it becomes apparent only later. The buyer´s right is also based on a defect that arose later, which the seller caused by breaching his obligation.
The seller´s obligations from the quality guarantee, if provided, are not affected by this.
In case of early performance, the seller can remove the defects by the time specified for handing over the item.
The risk of damage passes to the buyer upon acceptance of the item. The same has the effect if the buyer does not take over the item, even though the seller has allowed him to dispose of it.
If the buyer is to take over the thing from a third party, the risk of damage passes to him at the moment when he could handle the thing, but not earlier than the time specified as the time of performance.
If the seller hands over the thing to the carrier for transport to the buyer at the place specified in the purchase contract, the risk of damage passes to the buyer by handing over the thing to the carrier at that place, and if the place has not been agreed upon, by handing it over to the first carrier for transport to the destination.
If the item is already being transported when the contract is concluded, the risk of damage to the item passes to the buyer when the item is handed over to the first carrier. However, the seller bears the damage that occurred before the conclusion of the contract, and the seller knew about it, or should have known about it due to the circumstances.
Damage to property that occurred after the risk of damage to property has passed to the buyer does not affect his obligation to pay the purchase price, unless the seller caused the damage by breaching his obligation.
The buyers rights from defective performance are not affected if the defect was caused by the use of the item that the buyer handed over to the seller. This does not apply if the seller proves that he warned the buyer of the unsuitability of the delivered item in time and the buyer insisted on its use, or if he proves that he could not have detected the unsuitability of the delivered item even with sufficient care. If the defect was caused by the seller´s procedure according to the designs, samples or documents provided by the buyer, this provision shall be applied mutatis mutandis.
The buyer has no rights from defective performance, if it is a defect that he had to have known with the usual care when concluding the contract.
If possible, the buyer will inspect the item as soon as possible after the risk of damage has passed to the item and make sure of its properties and quantity.
If the seller sends the item, the buyer can postpone the inspection until the item is delivered to its destination.
If the item is routed to another destination during transport, or sent further by the buyer without having the opportunity to inspect the item, and the seller knew or should have known at the time of the conclusion of the contract about the possibility of such a change of destination or such further shipment, the buyer may postpone the inspection until , when the item is transported to a new destination.
If defective performance is a material breach of contract, the buyer has the right
a) to remove a defect by delivering a new item without a defect or by supplying a missing item,
b) to remove the defect by repairing the item,
c) for a reasonable discount from the purchase price, or
d) withdraw from the contract.
The buyer shall inform the seller of the right he has chosen upon notification of the defect, or without undue delay after notification of the defect. The choice made cannot be changed by the buyer without the consent of the seller; this does not apply if the buyer requested the repair of a defect that turns out to be irreparable. If the seller does not remove the defects within a reasonable period of time, or if he informs the buyer that he will not remove the defects, the buyer may demand a reasonable discount from the purchase price instead of removing the defect, or may withdraw from the contract.
If the buyer does not choose his right in time, he has rights as if the defective performance were a non-material breach of contract.
If defective performance is an insignificant breach of contract, the buyer has the right to remove the defect, or to a reasonable discount from the purchase price.
As long as the buyer does not exercise the right to a discount on the purchase price or withdraw from the contract, the seller can supply what is missing or remove the legal defect. Other defects can be removed by the seller at his option by repairing the item or delivering a new item; the choice must not cause unreasonable costs to the buyer.
If the seller does not remove the item´s defect in time or refuses to remove the item´s defect, the buyer may request a discount from the purchase price, or may withdraw from the contract. The choice made cannot be changed by the buyer without the consent of the seller.
Until the defect is removed, the buyer does not have to pay a part of the purchase price estimated to be reasonably corresponding to his right to a discount.
Upon delivery of a new item, the buyer returns the originally delivered item to the seller at his expense.
The buyer cannot withdraw from the contract or demand the delivery of a new item if he cannot return the item in the condition in which he received it. that doesn´t apply
a) if there was a change in condition as a result of an inspection for the purpose of detecting a defect in the item,
b) if the buyer used the item before the defect was discovered,
c) if the buyer did not cause the impossibility of returning the item in an unchanged state by action or omission, or
d) if the buyer sold the thing before the discovery of the defect, if he used it, or if he changed the thing during normal use; if this happened only in part, the buyer returns to the seller what he can still return and gives the seller compensation up to the amount in which he benefited from the use of the item.
If the buyer does not report the defect in time, he loses the right to withdraw from the contract.
If the buyer did not report the defect without unnecessary delay after he could have discovered it during a timely inspection and sufficient care, the court will not grant him the right from defective performance. If it is a hidden defect, the same applies if the defect was not reported without undue delay after the buyer could have discovered it with sufficient care, but no later than two years after handing over the item.
If the seller has provided the buyer with a quality guarantee, the rights and obligations of the parties are governed by the following provisions:
With a quality guarantee, the seller undertakes that the item will be suitable for use for the usual purpose or that it will retain the usual properties for a certain period of time. A guarantee can also be provided for an individual part of the item.
If the contract and the warranty statement specify different warranty periods, the longest period applies. However, if the parties agree on a different warranty period than that indicated on the packaging as the period of use, the agreement of the parties takes precedence.
The warranty period runs from the delivery of the item to the buyer; if the item was shipped according to the contract, it runs from the time the item is delivered to the destination. If the purchased item is to be put into operation by someone other than the seller, the warranty period starts from the day the item is put into operation, if the buyer has ordered the putting into operation no later than three weeks after taking over the item and has properly and timely provided the necessary cooperation to perform the service.
The buyer does not have a right from the warranty if an external event caused the defect after the risk of damage to the property has passed to the buyer. This does not apply if the seller caused the defect.
If the buyer is a consumer:
If the buyer is a consumer, in addition to the above-mentioned provisions on the seller´s liability for defects and warranty conditions, the following special provisions also apply, which are used preferentially:
The seller is responsible to the buyer - the consumer that the item has no defects upon receipt. In particular, the seller is responsible to the buyer that at the time the buyer took over the item,
a) the item has the properties agreed upon by the parties, and in the absence of an agreement, such properties that the seller or manufacturer described or that the buyer expected with regard to the nature of the goods and on the basis of the advertising carried out by them,
b) the item is suitable for the purpose that the seller states for its use or for which the item of this type is usually used,
c) the quality or design of the item corresponds to the contracted sample or model, if the quality or design was determined according to the contracted sample or model,
d) is the thing in the corresponding quantity, measure or weight and
e) the matter complies with the requirements of legal regulations.
If a defect becomes apparent within six months of receipt, it is considered that the item was already defective upon receipt.
Rights of the buyer - consumer from defective performance
The buyer is entitled to exercise the right from a defect that occurs in the consumer goods within twenty-four months of receipt.
If the period for which the item can be used is indicated on the item sold, on its packaging, in the instructions attached to the item or in the advertisement in accordance with other legal regulations, the provisions on the quality guarantee shall apply.
If the buyer requests it, the seller will confirm to him in writing the extent and duration of his obligations in case of defective performance. The seller has obligations from defective performance at least to the extent that the manufacturer´s obligations from defective performance last. In the confirmation, he will also state his name, address and identifying information, as well as other information necessary to establish his identity. If necessary, the seller will explain in the confirmation in an understandable manner the content, scope, conditions and duration of his responsibility as well as the way in which the rights arising from it can be exercised. At the same time, the seller states in the confirmation that the buyer´s other rights related to the purchase of the item are not affected. Failure to fulfill these obligations does not affect the validity of the confirmation. If the nature of the item does not prevent this, such a confirmation can be replaced by a proof of purchase of the item containing the specified information.
The provision according to which the buyer is entitled to exercise the right from a defect that occurs in the consumer goods within twenty-four months of receipt does not apply
a) for an item sold at a lower price due to a defect for which a lower price was agreed,
b) for the wear and tear of the thing caused by its usual use,
c) in the case of a used item, a defect corresponding to the degree of use or wear and tear the item had when the buyer took it over, or
d) if it follows from the nature of the matter.
If the thing does not have the specified characteristics, the buyer can also demand the delivery of a new thing without defects, if this is not unreasonable due to the nature of the defect, but if the defect concerns only a part of the thing, the buyer can only demand the replacement of the part; if this is not possible, he can withdraw from the contract. However, if this is disproportionate due to the nature of the defect, especially if the defect can be removed without undue delay, the buyer has the right to remove the defect free of charge.
The buyer has the right to deliver a new item or replace a part even in the case of a removable defect, if the item cannot be used properly due to the repeated occurrence of the defect after repair or due to a larger number of defects. In such a case, the buyer has the right to withdraw from the contract.
If the buyer does not withdraw from the contract or if he does not exercise the right to deliver a new item without defects, to replace a part of it or to repair the item, he can demand a reasonable discount. The buyer has the right to a reasonable discount even if the seller cannot deliver a new item without defects, replace its part or repair the item, as well as if the seller does not remedy the situation in a reasonable time or if the remedy would cause significant difficulties for the consumer.
The right of defective performance does not belong to the buyer, if the buyer knew before taking over the item that the item had a defect, or if the buyer himself caused the defect.
If the item has a defect for which the seller is liable, and if it is an item sold at a lower price or a used item, the buyer has the right to a reasonable discount instead of the right to exchange the item.
Defect rights apply to the seller from whom the item was purchased. However, if the confirmation regarding the scope and duration of his obligations in the event of defective performance (or the content, scope, conditions and duration of liability as well as the manner in which the rights resulting from liability for defects can be exercised) is specified by another designated person for the repair, which is at the seller´s place or at a place closer to the buyer, the buyer will exercise the right to repair with the person designated to carry out the repair. The person thus designated for repair will carry out the repair within the period agreed between the seller and the buyer when purchasing the item.
If the buyer asserts a right from defective performance, the other party will confirm to him in writing when he asserted the right, as well as the execution of the repair and its duration.
A defect caused by unprofessional assembly or other unprofessional commissioning of the item will be considered a defect of the item, if this assembly or commissioning was agreed in the purchase contract and was carried out by the seller or another person under the seller´s responsibility. This also applies in the event that the assembly or other commissioning of the item was carried out by the buyer and the defect arose on the basis of incorrect instructions given in the instructions for assembly or commissioning of the item.
VIII. Complaint
If possible, the buyer will inspect the item as soon as possible after the risk of damage has passed to the item and make sure of its properties and quantity.
If the buyer did not report the defect without unnecessary delay after he could have discovered it during a timely inspection and sufficient care, the court will not grant him the right from defective performance. If it is a hidden defect, the same applies if the defect was not reported without undue delay after the buyer could have discovered it with sufficient care, but no later than two years after handing over the item.
However, if the buyer is a consumer, he is entitled to exercise the right from a defect that occurs in the consumer goods within twenty-four months of receipt, with the exceptions listed above in the provision on the seller´s liability for defects and warranty conditions.
With the exception of cases where another person is appointed to carry out the repair (i.e. if the confirmation of the rights of the buyer-consumer according to § 2166 of the Civil Code states another person appointed to carry out the repair, who is at the seller´s location or at a location closer to the buyer, then the the buyer has the right to repair at the person who is thus designated to carry out the repair), the seller is obliged to accept the complaint in any establishment where the acceptance of the complaint is possible with regard to the range of goods sold or services provided, possibly also at the registered office or place of business.
The seller issues a written confirmation to the buyer of when the consumer has exercised the right, what the content of the claim is and what method of handling the claim the consumer requires; and further confirmation of the date and method of processing the complaint, including confirmation of the repair and its duration, or written justification for the rejection of the complaint.
Other persons appointed to carry out the repair have the same obligation.
The seller or an employee authorized by him will decide on the complaint of the buyer - consumer immediately, in complex cases within three working days. This period does not include the time appropriate for the type of product or service required for a professional assessment of the defect. The complaint, including the removal of the defect, must be handled without undue delay, no later than 30 days from the date of the complaint, unless the seller and the consumer agree on a longer period. Missing this deadline is considered a material breach of contract.
IX Protection of personal data
When processing personal data and other information provided by buyers (name and surname, or company, invoicing and delivery address, telephone, e-mail, ID number and VAT number), the seller complies with the obligations and conditions set by the legal order of the Czech Republic, especially Act No. 101/2000 Coll. on the protection of personal data and on the amendment of certain laws, as amended, respects the privacy of buyers, protects data from unauthorized use and does not provide it to third parties.
By placing an order or by registering with the seller, the buyer grants the seller consent to the processing of the data provided by him, for the purpose of the creation, possible changes, implementation and termination of contractual relations between the buyer and the seller, in particular for the purpose of delivery of goods and related communication with the buyer, for an indefinite period.
If the buyer gives the seller consent to send information emails to the address specified by the buyer, this consent can be revoked at any time by asking the seller to remove the email address from the database for sending information emails to the seller´s address from which the emails are sent.
The provision of personal data to the seller is voluntary beyond the scope of the processing necessary for processing the order, concluding and fulfilling the contract. The buyer has the right to access them, he has the right to ask the seller in writing to terminate the processing and deletion of personal data for which the buyer has given consent, i.e. with the exception of data absolutely necessary to fulfill the contractual relationship, and he also has the right to contact the Office in the event of a violation of his rights for the protection of personal data and to demand an appropriate remedy, which is e.g. refraining from such actions by the seller, removing the resulting situation, etc.
X. Final Provisions
These terms and conditions are valid from 1 January 2023.
The seller reserves the right to possible printing errors, technical or price changes without prior notice.
These conditions are prepared with the best of knowledge and conscience, however, if there are any ambiguities regarding their content and the rights and obligations arising from them, let the seller be informed of this in an appropriate way so that he can provide more detailed information.
If the consumer believes that his rights have been violated by the seller, the consumer is entitled to contact the Czech Trade Inspection, located at Štěpánská 15, 120 00 Prague 2 or any of its regional inspectorates.